Tracer Cloud Solutions has helped companies take control of their workflow, from large scale call centres and all the connected departments to a simple sales team on the go. None of these projects could ever have been realised without successful implementation.
Implementation, however, demands commitment from a designated manager or project leader. Very few businesses have an employee to spare. Everyone is preoccupied with their own tasks, goals and clients.
This can make implementation difficult, even impossible. That is why we have a new service on offer to help with the implementation of INControl into complex corporate structures.
The Implementation Plan is a service that we offer to provide training, support and motivation to your team as they learn the ropes and become accustomed to their new workflow and INControl. We focus on pre-determined KPIs and set goals and prizes every day to encourage staff to work with us to make the system successful. While in the office, small changes are often employed to make the solution even more effective for your specific environment and any questions or queries are resolved on the spot.
After a successful Implementation Plan has been completed, management is as easy as checking on a rapport every once in a while and keeping your staff happy.